By Bryan K. Watson
CEO/Partner
The traditional worlds of advertising and public relations have collided and caused a revolutionary shift in how we build and promote products, services and brands of all kinds – including individuals. Gone are the days of interruption advertising where companies depend on bursting into your life to try and brainwash you into believing their product or service is best suited to satisfy your needs and desires. Whatever it took to get you to part with your hard-earned dollars was fair game – to include deception and even outright lies.
Think about it for a moment, how many times have you read a magazine or newspaper ad, watched a television spot or heard a radio commercial and said to yourself, that’s a crock! No more. Sure, these deceptive tactics are still out there, but usually not for long. If the ad suggests something that may be of interest most people will immediately go online and start looking for reviews to determine if the product or service actually performs as promised.
In fact, I highly recommend before investing in any company that you include in your due diligence an exhaustive search on what people are saying about the company’s practices, products and services. There is a wealth of information to be found.
Those organizations that understand this revolutionary shift will be best positioned to use it to their advantage. So how does one embrace this new architecture and benefit from it? The short answer is to begin acting like a media and entertainment company – a publisher of educational and entertaining information.
Let’s take ESPN (www.espn.com) as an example – the Entertainment and Sports Programming Network. Obviously, this is a pure media company – providing sports television programming as its primary asset. However, over the years, and in the new world order, ESPN has become much more than that. They have their own magazine (www.espn.com/espnmag), they provide individual websites for metropolitan areas (currently five), separate sites for individual sports, a site for high school sports, a site for fantasy and games, endless blogs and contributing analysts with their own pages – and that only scratches the surface.
So what does all this have to do with you? In today’s world even small businesses need to act like publishing companies to build brand awareness and grow. The reality is people aren’t looking to be sold; they’re looking to be educated. In fact, they don’t trust advertising and sales at all; and frankly, rightly so. We’ve been lied to and cajoled for so long that one could make the argument that the distrust of advertising and sales is in our genes.
Brands today need to build trust and the best way to do that is by providing valuable content at no cost to the consumer. And, no cost means any cost – no quid pro quo, no tit-for-tat, no I give you something you give me something – Free! To make that happen you need informative and contemporary websites, ongoing participation in social media, consistent publication of content through blogs, webcasts, podcasts, videos, optimized press releases, case studies, white papers, eBooks and articles. Prospects, influencers, the media, everyone needs to know everything they can about you before you ever know anything about them. That’s the new world order; that’s how you build a brand. If you would like more information on how to build to brand, call 646-543-2499 or visit us online at www.sproutcreatives.com.



